PATIENT FEEDBACK

We are committed to providing a professional and courteous service to all our patients and we hope that we always meet your expectations. However, if you are not happy about your experience at Elms Lea Dental please do let us know straight away so that we can try and improve for next time. We also welcome compliments and general comments and we will reply personally to all correspondance.

Complaints, compliments and comments

Please complete the form below and we will get back to you as soon as possible


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17 Elms Lea Ave, Brighton BN1 6UG

Open Monday to Friday, 8am-5pm

T: 01273 508000
F: 01273 555339
E: info@elmslea.com

Emergencies: 01273 508000

Practice Complaints Procedure

We adhere to the National Criteria for Practice Complaints Procedures in the way that we deal with complaints. If you have any comment, please speak, write or Email to our Practice Manager, Tracy Nayler. Our Complaints Policy (download below) complies with the requirements of the General Dental Council. If you are dissatisfied with our response you can contact its independent dental complaints service here:

Dental Complaints Service

Stephenson House
2 Cherry Orchard Road
Croydon
CR0 6BA
Phone: 08456 120540

Email: info@dentalcomplaints.org.uk

Website: www.dentalcomplaints.org.uk

Download

Complaints Policy (PDF)